If you are not satisfied with your purchase, please notify us and claims will be assessed and processed at the discretion of the Company. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a refund, your item must be unused and in the same condition that you received it. Our distribution center does not ship packages on weekends or US holidays: Orders placed after the cutoff time will be processed the following business day based on the shipping method selected at checkout. Click on the tracking number near the bottom of the email to track your order.Įxcept for federal holidays within the United States, all orders are processed and shipped Monday - Friday. The email will include shipment details, your tracking number, and a link to the USPS website. We ship most orders within two business days of receiving them. You will receive a shipment confirmation email when your order is ready. Our products are shipped to all 50 states in the United States. We also deliver to rural addresses with complete addresses and telephone numbers. In addition to PO Boxes, we can also deliver to APO and FPO addresses. The address on the order acknowledgment is the only one guaranteed for delivery. Only correctly addressed orders are covered by our guarantee. We will process all orders received after 2:00 PM CST the following business day.Ĭheck your shipping address carefully! If an address error is made, El Paisa Mercadito reserves the right to make corrections and to limit refunds and replacements. Our delivery times are based on orders placed Monday through Friday.
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